Greyhound Customer Service
Greyhound Online Live Chat:
https://www.greyhound.com/en/help-and-info/contact-usGreyhound's Customer Service Help Page:
https://www.greyhound.com/en/contactus.aspxThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: I paid for a ticket last night leaving Panama city beach FL going to Mobile, Alabama leaving at *** and arriving at *** I could not make it to the bus treamal by the time I needed to be there do at **** this morning I called to push the time back for later this evening and the agents I spoke with at first understood and said that ok but because of the difference in the price I would have to pay the remaining balance which would have been $** so I agree I hurried grab the card and the money so I could load it on the card and pay the difference right well right as I was getting ready to give him the card number he came and said that I had to pay a $** cancellation fee and I could not understand why well because he didn't know how to do his job I got my money took and my ticket voided and basically my money taken and taken advantage of because he doesn't know how to do his job so I finally got on the phone with a supervisor and she said that I would have had to pay a cancellation fee because I didn't change the time ** hours before but I scheduled the ticket last night and I called almost an hour and a half before I was suppose to leave so I am not pleased with what just happened to me when I should have been able to pay the remaining balance for the difference in the price and my ticket be moved down because there really wasn't ** hours before the ticket was going to be used
What happened: I was trying to do something, and ran into a problem.
What happened: My ex roommate stole my credit card and bought himself a bus ticket with it.....his name is James Lee DOB *******... He was supposed to be departing from Spokane Washington at **:** a.m. on the *th of Tuesday morning and his final destination was stocked in California... I NEED THIS TICKET IMMEDIATELY CANCELED AS HE PURCHASED IT FRAUDULENTLY... The credit card that was used is under my name.Derek Riddle cc* ****************
What happened: The problem: Time
What happened: On Thursday Aug. **, my daughter's bus from Milwaukee bus terminal (Tomah, WI was her destination) - NEVER CAME. It was supposed to leave at *:** pm. They were told it would be an hour late. An hour and half later they were told it was not coming. The next available bus MAY be at *am the next day, otherwise around *pm the next day. **She ended up getting a ride to Tomah from strangers. It was extremely stressful and scary. She had no other option however. *Now she needs to get back to Milwaukee. I want my UNUSED fare applied to a new ticket, leaving Tomah tomorrow afternoon. BUT HOW CAN I KNOW the bus will even come???!!!*I am extremely skeptical and upset!!!!!! I am afraid to just buy another ticket online... when the company could just fail to actually provide that route when the time comes. She needs to get to Milwaukee for college classes early Tuesday AM.
What happened: I took a bus from Tulsa aug*th to Holbrook Aug**th,the bus took off b* I got my suitcase. It went to Pheonix, A guy calls me tells me he has my suitcase on Aug **th and says he will put it on the bus at **am on the **th it would be in Tulsa Ok at *pm on Aug**th. I called to let him know I drove *hrs from Kansas to pick it up, he apologized said he forgot but put it on the bus that morning Aug **th at **am and it would be there at *pm on the **th. It was not on that bus either the bus driver said no one told her about extra luggage. I paid $** to go *hrs one way $***- *hrs total. Im disabled! Didnt have $*** but I had all my clothes medication keys to the RV motorhome I live in. I had $*** in clothes but I also had $*** in medication. Amoung other belongings,your website says you help ppl get there luggage but a greyhound employee lied about putting my suitcase twice and took my luggage! All I have is a number he called from and when I call someone diffrent answers but knows nothing about it. Only one guy! *-***-***-****!
What are customer support channels for Greyhound?
Greyhound provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Greyhound customer service team also offers social media support for quick advice and solutions.
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Email: ada.support@greyhound.com
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Phone: 800-231-2222
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Live Chat: https://www.greyhound.com/en/help-and-info/contact-us
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Help Center: https://www.greyhound.com/en/contactus.aspx
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Facebook: https://www.facebook.com/GreyhoundBus
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Twitter: https://twitter.com/GreyhoundBus
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Instagram: https://www.instagram.com/greyhoundlines/
What kind of support does Greyhound offer?
Greyhound offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Greyhound customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Greyhound?
To put it simply, WorthEPenny is an independent third-party website that is not related to Greyhound. WorthEPenny provides free tools and resources to assist customers in reaching Greyhound customer service more efficiently, such as the Greyhound phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Greyhound, as well as forums where Greyhound customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Greyhound, it is not associated with or endorsed by Greyhound.
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