800-231-2222
Current wait: 37 mins (33m avg)
Hours: 24 hours, 7 days
Best time to call: 8:30am
Want to contact Greyhound customer service faster? Don't wait on hold! Chat with the Greyhound team directly via live chat.
(800) 454-2487
Charters Team
(800) 531-5332
Español within the United States
(214) 849-8100
Outside the United States
Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: Items left on bus
What happened: We were trying to see what the delay times have been or is on the busses because we have already taken the time off from work and cannot reschedule
What happened: We just need to know how long the delays are or have been on the busses because we cannot reschedule because we already took these days off from work and need to be prepared for the waits
What happened: I got a text from greyhound saying they were having extensive delays we were trying to see what the wait times on delays have been because we have already taken these days off from work and cannot be changed at this time
What happened: Hi I need a actual working phone number for Greyhound bus station in Dallas Texas I've tried to call and I get hung up on.
What happened: I took bus **** BN* ********** from Tulsa, Ok to Holbrook AZ. During the trip someone Boarded the bus,they put their suitcase, Identical to mine in the same spot I had put mine! I know have someone elses suitcase and mine is in LA California. How can I get my suiymt case back, it has my life in it! I desperately am in need of it! I.got a call from a greyhound employee saying he had my suitcase, ***-***-**** but when I try to call back to see about getting it back,no one answers. My * ***-***-****. The name on the ticket on my suitcase is Tina Bailey bc my name was put on her luggage! We no longer speak and everything was in her name so I can't find out about my belongings! Can you help me?That we were going on a short trip i wasn't expecting to lose my luggage and all the clothes I own and all my personal items!Ive been trying everyday to find the person that can help me find my suitcase!
To contact the Greyhound customer service by phone, you can follow these steps:
Look up the phone number of the Greyhound customer service. The phone number is listed on greyhound.com. Or check out the Greyhound phone number page on WorthEPenny.
Dial the Greyhound phone number 800-231-2222.
Hours: 24 hours, 7 days
Best time to call: 8:30am
Wait for an answer: Once the call is connected, wait for a Greyhound representative to answer on the other end.
Average wait time: 33m
Identify yourself and state your reason for calling the Greyhound representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Greyhound to help them assist you.
Ask for assistance: Ask the Greyhound representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Greyhound needs additional information from you or provides any instructions, follow them carefully.
Thank the Greyhound representative: After you have received the assistance you need, thank the Greyhound representative for their time and help.
To get to a real person as quickly as possible when calling Greyhound, you can follow these steps:
Dial the Greyhound customer service phone number 800-231-2222, which can be found on the Greyhound website or in your order confirmation email form Greyhound. Or check out the Greyhound phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Greyhound. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Greyhound representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Greyhound representative.
If the system still doesn’t connect you to a Greyhound representative, stay on the line without pressing any keys. Greyhound will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Greyhound.
Once you reach a live person, explain your issue and provide any relevant information about your Greyhound order. The Greyhound representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Greyhound website. This may allow you to connect with a Greyhound representative more quickly and efficiently than calling.
When calling Greyhound customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Greyhound account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Greyhound representative without any disruptions or background noise.
Be polite and respectful to the Greyhound representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Greyhound.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Greyhound representative address your concern.
If the initial Greyhound representative is unable to resolve your issue, politely ask to speak with a supervisor from Greyhound or escalate the issue to a higher level of authority.
Take notes during the call, including the Greyhound representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Greyhound after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Greyhound customer service.
If you are unhappy with your call to Greyhound customer service, there are several options you can try:
Call again: Try calling Greyhound customer service again and speak to a different Greyhound representative. Sometimes a different Greyhound representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Greyhound representative, you can ask to speak with a supervisor from Greyhound or escalate the issue to a higher level of authority.
Provide feedback: After the call, Greyhound may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Greyhound customer service through other channels, such as email or chat. You can also explore the Greyhound Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Greyhound service, you may want to consider other options such as returning the product you bought on Greyhound or filing a complaint with a consumer protection agency.
To the Greyhound customer support via live chat, you can follow these steps:
Go to the Greyhound website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Greyhound customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Greyhound representative.
Provide any necessary information about your issue or question, and wait for the Greyhound representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Greyhound live chat option, you may need to contact the Greyhound customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Greyhound via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Greyhound via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Greyhound official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Greyhound, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Greyhound. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Greyhound social media team.
Please note that the social media accounts of Greyhound are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Greyhound for certain issues. For urgent or complex issues, it's recommended to contact Greyhound customer service via phone or chat for more personalized assistance.
Yes, to contact the Greyhound customer support by email, follow these steps:
Go to greyhound.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Greyhound and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Greyhound order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Greyhound order number or username.
Once you have completed the email, click send. You should receive a response from the Greyhound customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Greyhound. WorthEPenny provides free tools and resources to assist customers in reaching Greyhound customer service more efficiently, such as the Greyhound phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Greyhound, as well as forums where Greyhound customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Greyhound, it is not associated with or endorsed by Greyhound.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Greyhound official app or the Greyhound company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Greyhound trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Greyhound. All references by WorthEPenny to third-party trademarks like Greyhound are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.